Frequently Asked Questions


About Buying the guide

Q. WHERE/HOW CAN I BUY GATEWAY TO JAPAN, DIGITAL EDITION?

A. Gateway to Japan, Digital Edition is available in the store. You can also purchase a copy for Kindle via Amazon.

Q. WHAT FORMATS ARE AVAILABLE FOR GATEWAY TO JAPAN, DIGITAL EDITION?

A. When you purchase Gateway to Japan, Digital Edition, you will receive a ZIP file containing EPUB, MOBI, and AZW3 eBook formats, as well as PDF. You receive all formats, so you do not need to choose during purchase.

Q. How do I download my copy of Gateway to Japan, Digital Edition?

A. After you purchase Gateway to Japan, Digital Edition, you will receive a custom download link on the confirmation page as well as via email. Click the link to download your copy of Gateway to Japan, Digital Edition. NOTE: the download link is only valid for 24 hours after the first time it is clicked!

Q. MY DOWNLOAD LINK HAS EXPIRED / I HAVE LOST THE ORIGINAL EMAIL. HOW DO I GET A NEW DOWNLOAD LINK?

A. We can refresh and resend your download link at any time. Simply reach out to us via the contact form on our Contact page.

Q. Can I buy a physical copy of GATEWAY TO JAPAN, DIGITAL EDITION?

A. No, at the moment, we only offer Gateway to Japan, Digital Edition as an eBook. However, we may release a print or print-on-demand version in the future. Subscribe to our newsletter for up-to-date information regarding purchasing options.

Q. Can I buy individual chapters OF GATEWAY TO JAPAN, DIGITAL EDITION?

A. Yes, you can purchase Gateway to Tokyo for Kindle via Amazon. Subscribe to our newsletter for up-to-date information regarding additional stand alone chapters.


About the Guide

Q. HOW DO I OPEN MY EBOOK ON MY EBOOK READER?

A. Due to the wide variety of eBook readers on the market, we can’t provide specific advise here. However, if you are having difficulty getting your copy of Gateway to Japan, Digital Edition to open on your eBook reader, don’t hesitate to reach out to us via the contact form on our Contact page, and we will assist you.

Q. Why does my copy of Gateway to Japan, Digital Edition look different than the example photos?

A. Depending on your eBook reader, the styling may be different. Check in your eBook reader’s settings and see if there is an option to enable styling. We designed Gateway to Japan, Digital Edition to still be usable even if all the styling is disabled.


About Contacting the Authors

Q. I have a question, How do I contact you?

A. You can reach us via the contact form on our Contact page. We're always happy to hear from you!

Q. The information for this sight/shop/restaurant/hotel/etc is out of date. Who do I contact?

A. If you believe information in the book is out of date, please message via the contact form on our Contact page. Once verified, we will include it in the book. If you would like to be credited in the Acknowledgments of the eBook, please include your name or handle in the message as well!

Q. I found a typo/mistake/broken link. Who do I contact?

A. If you find any mistakes, errors or problems in the book, please don't hesitate to contact us via our contact form on the Contact page. Please include the nature of the problem as well as where to find it in the book in your message.